Reimage PC Repair Review - Pros & Cons, User Reviews

Reimage PC Repair Review - Pros & Cons, User Reviews

Hot
 
4.0
 
1.9 (115)
0   4   0   0  
 
Write Review
Reimage PC Repair Review - Pros & Cons, User Reviews

You'll Read:

Does Reimage really work for you? How does it work? Is it safe to use? Find the answers and pros & cons, user reviews.

Overview

Company
Reimage Plus
Operating Systems Supported
  • Windows XP
  • Windows Vista
  • Win7
  • Win8
  • Win10
Price
$69.95(1 License, Unlimited Use for 1 Year).
MoneyBack Policy
60 days

Main Features

Full Windows Operating System repair including hardware analysis, PC scan and assessment, virus damage repair, windows stability repair, repair application stability, download of healthy files, optimize Windows registry and restore Windows Operating System.
Recommended for
People who want a fast, secure, reliable PC Fix that will clean up their system and boost their PC's performance.
Technical Support Options
  • Live Chat
  • Email/Support Ticket
  • Knowledgebase/FAQs
  • Video Tutorials
  • Blog

Free Trial Available

Download Trial
Free Trial Download (**We don't own the software we review, by clicking this button, you'll leave our site and be brought to the download page of official site or download this software from trusted third party directly.)
Trial Limitations
Only for scanning, a registered version is required to remove found problems.

Where to Buy Best Price & Learn More

SafeCart®
Buy now

Reimage PC Repair Review:

Ease of Use

The major feature that Reimage has that sets it apart from its competitors is the repository of system components. This is intended to keep your system healthy in case of a virus or even hard drive failure. It goes far beyond what most people would expect from a registry cleaner. Reimage is very straightforward to install and in its use. Even if a person has never used a registry cleaner before, they will be able to use Reimage instantly.

Reimage has some very clear graphic and does not require a whole lot of clicking before you can get started with scanning the registry. A large green "star repair" button speaks for itself and makes it easy to begin searching for problems. You do not need to know what a Windows registry contains, just start Reimage and let it start searching for errors.

Features

Though reviewing it as a registry cleaner, Reimage also has several other features. It does not simply fix unknown registry errors, but if you notice that your computer is crashing or freezing because of unexplained reasons, restoring the changed or missing versions of files back to their original state can certainly improve the performance of your PC.

Safe to Use

Reimage software is targeted as the ultimate solution to computer problems for novice users, there are also undo buttons whenever you repair a registry error. If you want to undo any of the Reimage changes you don't need to use an uninstall wizard. When it comes to undoing any changes you make with Reimage, you're hassle free.

Effectiveness

After Reimage has completed scanning and fixing, it will show a report on what it has fixed. On the test computer, it ended finding 688 system files that it said needed replacing. Approximately 480 of those were missing files, whereas the other files were considered damaged or incomplete. Reimage certainly lives up to the hype of using an online repository of system files to ensure your computer is running smoothly.

Drawbacks

Reimage has is that the speed of its repairs are heavily dependent on real-time downloads of registry components. As you can imagine, the speed with which this happens is heavily dependent on your internet connection. If you are trying to use this scanner during peak internet times, or your internet is down completely, it is going to be a lengthy process.

Also interesting to note is that some users will see a difference in how certain options are set up after running Reimage, for example, your default browser can change for example Firefox or Google Chrome to the standard Windows default, Internet Explorer. If you are an especially novice user, you may find this disorienting.

Click here for the BEST PRICE we've found for Reimage PC Repair

Editor review

(Updated: August 14, 2013)
Overall rating 
 
4.0

While Reimage certainly has interesting features that no other PC repair software have, most consumers are going ask themselves whether it is worth the price. If you feel that the price is worth the novelty online feature, this is the right error fixer for the job. It is very easy to use.

User reviews

115 reviews

 
(12)
 
(7)
 
(9)
 
(24)
 
(63)
Overall rating 
 
1.9
 
2.3  (115)
 
2.0  (115)
 
1.7  (115)
 
1.6  (115)
View all reviews View most helpful
Ratings (the higher the better)
Ease of Use
Is this software easy to install and use?
Features
Are the features enough for you?
Effectiveness
Does this software help?
Support
How is their technical support?
Additional Info
Comments
Overall rating 
 
4.3
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
4.0
Support 
 
4.0

I found the service via Google. After reading reviews I deducted it's not a spam. I paid for one year license. The license key was sent to me via email however I did not immediately see where to type it. I called the Support number and spent 30 minutes listening to the support person explaining why my laptop was not working efficiently and she explained in a long way that an upgrade to the 5-Year license is beneficial. This was the only disappointing bit as it felt like a hard sell. The lady was insistent on making me understand that I need the upgrade. I turned out I did not need to talk to the support at all. Putting in the licence key fixed my laptop issue automatically. I may have other issues later on and I wanted to have the option to decide on an upgrade at a reasonable time later.

Pros
Fast, reasonably priced
Cons
Hard sell
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

this is a scam

I was provided a license key and it worked the first run. I run the second time the license key was now invalid. Contacted their tech support and tech support required himself to be authorized to get into my computer for him to fix it. And that is scary and I do not trust it to be done that way. Had bad experience in the past.. That is one of the sources of computer hacking. I AM NOW WORKING FOR REFUND.

Pros
no comments
Cons
technical support wants to get inot your computer
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
4.0
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
4.0
Support 
 
3.0

Reimage Problem

Reimage may be good for most things. However, it does nothing to correct u bad User File Problem. Talked ot a Rep on line and they said they did not see my purchase, even though it is on My Charge Card??

Then I was told I would have to pay a sepatate fee to use the online service!! That certainly got my attention!
If the program could fix this User File problem it would be good. The fixing of the Stack is a good feature however

That stll leaves me unhappy with there service to help my problem.

Pros
Does a good job of scaning the system.
Cons
It does nothing for User Files problem!
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
3.3
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
4.0

Extra Costs

In addition to the initial space cost be prepared to spend between 100 and $300 additional to get your job done.

Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
2.8
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
2.0

don@t waste your money

Dont waste your money. Was expecting this would sort out my DLL missing file problem. No such luck still have it and £20 lighter.

Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Ads never stop popping up

My laptop never had pop up ads before installing this. I even installed their pop up blocker tool. It didn't solve my problems. Thank to this more ads keep popping up. After uninstalling every bit of this product, the ads never stopped.

Pros
None
Cons
Ads never stopped popping
Which kind of user you are/were?
Trial
Was this review helpful to you? 
Overall rating 
 
2.0
Ease of Use 
 
5.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Be Aware

Before using this product I had 3 windows downloads. after it scanned my computer I had 87 important windows downloads, my windows power shell was disabled and I had 102 registry errors. Steer clear of this product.

Pros
East to use
Cons
Created more problem than fixed
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Killed my computer

I bought the program to fix some .dll issues that it said it could fix. It ran for about 3 hours. Once done, had to restart computer to finish what it was doing. It restarted and ran another 5-step fix for about 15 minutes and was done. Still had the problem with the .dll file. Noticed it ran a lot slower especially considering the computer was only 3 months old. Turned off computer and tried to start again. It wouldn't start. It would not power up. it kept saying there were problems with the start up files, It kept running the recovery file. It couldn't fix itself. I tried 4x and never started up. I called the helpline and asked them and they told me I didn't download it right first and caused my problem. How hard is it to download? That is an automatic thing. Then they told me that I interrupted the program while it was running, then it was something else I did. I get pissed and told the woman to stick it. She told me that they will help me fix it. She would transfer me to the helpdesk to get them to remotely fix my computer but it would cost me over 100 hundred dollars. I had to do a total system recovery. I lost everything. had to redown load systems etc. over the next two days. Do yourself a favor and DO NOT USE THIS SYSTEM. IT IS JUNK>

Pros
none
Cons
everything about it.
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
2.3
Ease of Use 
 
4.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
1.0

it's a scam

i needed a good virus hunter and wanted a program that could repair damaged files... so i got this program about 2 weeks ago and it said to '' call this number to have program activated '' the lady who answered proceeded to request that she be able to remotely assist which i stupidly agreed to... she ran it then told me i had a trojan in my system32 driver and for $129.00 she could remove it after i had just paid to get the program... come to find out reimage repair was the source of the trojan.... so i paid to be hacked!!!! now i'm not likely to see a refund and i'm preparing to try to get the auto billing stopped.. UUGGGHHHH

Pros
ease of use, looks like it works
Cons
it actually installs trojans
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
3.0
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
3.0
Support 
 
1.0

don't bet on it

Found this while searching for fixes for a specific issue, which this did not resolve. However, the registry seems intact. Full run fix took 8 hours, far greater than the 1 hour on their popup window. While rounding back, since this did not resolve the original purchase intent, with customer service, I'm now told they must remotely access the machine.

Pros
automated
Cons
support means remote access
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

I have a new PC


Reimage, is by far the best, my desktop PC was heading for the bin it had so many problems that I didn't know where to start. I tried many repair programs they all failed, I loaded this program it ran for about 7hrs BINGO my PC is now like new. Ill never be without it I highly recommend it ..

Pros
it works
Cons
none
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.8
Ease of Use 
 
2.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
1.0

Scary software and support

Paid for the Reimage program and obtained a license to use on one computer. When I ran it, it was still running after 4 hours. I called the support number from the software and the tech wanted to login to fix the program (LogMeIn). She started jumping all over saying part of the Windows OS had stopped. Then she turned me over to her supervisor and he loaded "Advanced Password Manager". He didn't explain why and then loaded a screen that wanted my credit card info to continue on. That's when I pulled my internet connection and demanded to know what he was doing. When he tried to deflect I hung up and I've been trying to delete all these programs since. BEWARE THEIR SUPPORT!. i see that some reviewers have had good results but I don't trust them.

Pros
none
Cons
Support and scary software
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.5
Ease of Use 
 
2.0
Features 
 
2.0
Effectiveness 
 
1.0
Support 
 
1.0

fix in 2 min ,a startdocprinter call was not issued

I still don't have a fix for it

Cons
didnot work
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

This is software is a virus

I am literally paying professionals to remove this software from my computer. They have given up and they are reinstalling windows on my computer. This software is a scam! This page is filled with fake reviews. Hope you're reading this review quickly because it's bound to be deleted

Pros
None
Cons
Multiple pop ups begging you to purchase the program. Constantly redirecting you to the reimage web site. Loud obnoxious alarms.
Which kind of user you are/were?
Trial
Was this review helpful to you? 
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0

worked good for my malware problem

took all nite on my older computer while installing but runs great now worth every penny thanks again

Pros
worked for computer visus removal
Cons
none
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

hate it

I downloaded to check it out. I thought I deleted it but I think it left a virus. I can't click on anything on a page without the reimage page opens a new page or the page I'm on goes to reimage page. If I can fine out who to report them to, I will. I have never had so much trouble with an antivirus program before. I read you have to pay for the program to get rid of the spam but I can't afford the price. Stay away!

Pros
nothing
Cons
ads
Which kind of user you are/were?
Trial
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

RIP OFF STAY AWAY

So I decided to buy this product because I was having blue screen problems when I upgraded to Windows 10. I, like a dummy did not research anything about Reimage........my mistake! I pay the special promotional price of $44.05 and in return they were supposed to send me a license key in a few short minutes. So, after several long minutes and not receiving anything I decided to call for assistance. The rep. asked me for some information and then stated that he did not see me in his system and said he was going to send me a link so he can take control of my computer...hahahahahahah yeah right!! So I tell him "You don't see my email but yet YOU just emailed me the link so just email the license key" He says he can't do that over the phone. I say " I didn't ask you to give it to me over the phone, just email me the license key" He then asks me to click on the link he sent me so he can take brief control of my computer so he could see what I'm seeing....hahahahahahahahaha yeah ok. I then said I want a refund, he transferred me to the refund department which was closed of course. I called earlier today and guess what? No record of me in their system.....gee shocking! I immediately contacted my credit card company to stop payment on this and as of this typing I still have not received my license key.....SCAM SCAM SCAM STAY AWAY FROM THESE SCAMMERS!!!!!!!!!!

Pros
There is nothing good about this company
Cons
See Below
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

TO REIMAGE SOFTWARE COMPANY:

FUCK YOU AND GET THE FUCK OFF MY COMPUTER ! ! ! ! ! ! ! ! ! ! ! !

Which kind of user you are/were?
Not a User
Was this review helpful to you? 
Overall rating 
 
4.5
Ease of Use 
 
4.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
4.0

Solved many problems

The first scan and repair takes a long time. Future runs are faster. All software and programs run faster, with no problems.
It would appear that it works best with a fast high end computer with a fast internet connection. I can't comment on support as I haven't required any. As to price, although it may seem high, I would suggest you get what you pay for and it appears a lot of work goes into designing and maintaining this software.

Pros
Much information and ease of use.
Cons
None noted so far.
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Reimage Windows

Scam is all that I can say. The program came up on my computer while I was online, and it stated that I had problems with my computer and that they had the software for Windows to stop the viruses ect.., they were using all of Windows icons, so like a dummy I assumed that they were legit!. When I paid the fee it gave me a telephone number to call so I called it. I spoke with a person with a very heavy accent and he sent me an email that was written in Spanish, while still on the phone with him I requested that he re-send the email but this time to send it in English he began to tell me that he couldn't, I asked again two more times, and he again told me he couldn't send it in English and that I just needed to click on the website, I told him I was not going to do that, and that I needed to be able to read what I was agreeing to and to know what it said, he then told me he would send me another email with a website to click on and I would be able to do it in English. I refused and told him at this point that I felt that I had been scammed and wanted my money back. He transferred me to billing, I was on hold then got a busy signal, I called back 4 times (one girl twice)and each time I got put on hold the got hung up on with no resolution. I went to their home page and called the number and spoke with a person and they transferred me and this time it didn't even transfer just a hang up. I will be reporting them to the BBB, putting a stop payment on the fee thy charged me, writing this, I contacted Windows and reported this company and by the way it is a company "Business Services" that processed my VISA for the fee, and I can't get in contact with them YET!!!!! I will also tell everyone and anyone who I come in contact with to not use your scam product and give them the low-down on my experience!!!!! I DO NOT recommend this to ANYONE!!!!!!!!!!!!!!!!

Pros
none so far
Cons
Scam
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Bait and switch

Paid for one time cleanup and license fee at discount of $34. Guy I spoke with sounded heavy foreign accent and terrible connection. After being on the phone quite awhile he said I had a lot to clean up but needed another service to manually do it....gee what a surprise. There were prices of 600-700 freaking dollars but then wanted me to pay at least another $129 at to get the job done. He cleaned up a couple of files but didn't help my computer problem at all. A total scam and ripoff!!

Pros
none
Cons
bait and switch tactics
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
2.0
Ease of Use 
 
3.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
1.0

Do not buy - no support

Soon found out that this software did not solve my W10 Upgrade problem. Support is non existent so a refund is not possible. There is a risk that they will keep taking money every anniversary.

Pros
None
Cons
No refund as advertised
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Reimage

Signed up for one time ($19.95), they charged me a year $34.95, with about a half/three quarters sales pitch. She has to guide you through the activation while selling you an engineer to look at your computer for $130.00.

Pros
None
Cons
Sales pitch
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

SCAM DOGS

Had problems, after download I was told I need a IT tech ( 99.00) to repair my problem, malware, noticed problems again, all Reimage E-mails were missing? where did they go. called up for help only to talk to this person telling me that I need to purchase a full year of protection for only 250.00, now this is after I spent 69.00 full year protection + 99.00 tech service. Person: I tell you what, cause you don't like the price, I have the manager standing right next to me, I will talk to him about lowering the price. 2 sec later- he said I can lower it to 175.00 but I will go down to 150.00 just for you, so lets get it going!!!!! ya ready? I'm saying, I can get a new desk top for what I would be spending with you people- come on, and went around again about the year I purchased. LIVE AND LEARN! (CLOWNS)

Pros
NONE
Cons
Do you have any more money, they wan't it
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

reimage con

Tried to download. It will not work. Keeps going round in a loop asking for a 6 digit number that doesn't exist, then more money. I paid over £68. I want my money back but 2 Emails have been ignored. Therefore I am informing the police that this is a scam and I want the company prosecuted for fraud and theft.

Pros
None
Cons
Doesn't work
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
View all user reviews