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Clean Registry Registry Cleaner Reports Reimage PC Repair Review - Pros & Cons, User Reviews

Reimage PC Repair Review - Pros & Cons, User Reviews Hot

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4.0
 
3.4 (24)
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Does Reimage really work for you? How does it work? Is it safe to use? Find the answers and pros & cons, user reviews.

Overview

Company
Reimage Plus
Current Version
1.6.2.9
File Size
installation manager 282KB
Operating Systems Supported
  • Windows XP
  • Windows Vista(32 & 64bit)
  • Windows 7(32 & 64bit)
  • Windows 8(32 & 64bit)
Price
$69.95(1 License, Unlimited Use for 1 Year).
MoneyBack Policy
60 days

Main Features

Full Windows Operating System repair including hardware analysis, PC scan and assessment, virus damage repair, windows stability repair, repair application stability, download of healthy files, optimize Windows registry and restore Windows Operating System.
Recommended for
People who want a fast, secure, reliable PC Fix that will clean up their system and boost their PC's performance.
Technical Support Options
  • Live Chat
  • Email/Support Ticket
  • Knowledgebase/FAQs
  • Video Tutorials
  • Blog

Free Trial Available

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Free Trial Download (**We don't own the software we review, by clicking this button, you'll leave our site and be brought to the download page of official site or download this software from trusted third party directly.)
Trial Limitations
Only for scanning, a registered version is required to remove found problems.

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Reimage PC Repair Review:

Ease of Use

The major feature that Reimage has that sets it apart from its competitors is the repository of system components. This is intended to keep your system healthy in case of a virus or even hard drive failure. It goes far beyond what most people would expect from a registry cleaner. Reimage is very straightforward to install and in its use. Even if a person has never used a registry cleaner before, they will be able to use Reimage instantly.

Reimage has some very clear graphic and does not require a whole lot of clicking before you can get started with scanning the registry. A large green "star repair" button speaks for itself and makes it easy to begin searching for problems. You do not need to know what a Windows registry contains, just start Reimage and let it start searching for errors.

Features

Though reviewing it as a registry cleaner, Reimage also has several other features. It does not simply fix unknown registry errors, but if you notice that your computer is crashing or freezing because of unexplained reasons, restoring the changed or missing versions of files back to their original state can certainly improve the performance of your PC.

Safe to Use

Reimage software is targeted as the ultimate solution to computer problems for novice users, there are also undo buttons whenever you repair a registry error. If you want to undo any of the Reimage changes you don't need to use an uninstall wizard. When it comes to undoing any changes you make with Reimage, you're hassle free.

Effectiveness

After Reimage has completed scanning and fixing, it will show a report on what it has fixed. On the test computer, it ended finding 688 system files that it said needed replacing. Approximately 480 of those were missing files, whereas the other files were considered damaged or incomplete. Reimage certainly lives up to the hype of using an online repository of system files to ensure your computer is running smoothly.

Drawbacks

Reimage has is that the speed of its repairs are heavily dependent on real-time downloads of registry components. As you can imagine, the speed with which this happens is heavily dependent on your internet connection. If you are trying to use this scanner during peak internet times, or your internet is down completely, it is going to be a lengthy process.

Also interesting to note is that some users will see a difference in how certain options are set up after running Reimage, for example, your default browser can change for example Firefox or Google Chrome to the standard Windows default, Internet Explorer. If you are an especially novice user, you may find this disorienting.

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Editor review

While Reimage certainly has interesting features that no other PC repair software have, most consumers are going ask themselves whether it is worth the price. If you feel that the price is worth the novelty online feature, this is the right error fixer for the job. It is very easy to use.
Overall rating 
 
4.0
Reviewed by Editors January 14, 2011
Last updated: August 14, 2013

While Reimage certainly has interesting features that no other PC repair software have, most consumers are going ask themselves whether it is worth the price. If you feel that the price is worth the novelty online feature, this is the right error fixer for the job. It is very easy to use.

 

User reviews

Average user rating from: 24 user(s)

Overall rating 
 
3.4
Ease of Use 
 
4.0  (24)
Features 
 
3.6  (24)
Effectiveness 
 
3.0  (24)
Support 
 
2.9  (24)
Ratings (the higher the better)
  • Ease of Use
    Is this software easy to install and use?
  • Features
    Are the features enough for you?
  • Effectiveness
    Does this software help?
  • Support
    How is their technical support?
Additional Info
Comments
Please enter the security code.
I am a home / small business user.

Our computer had started to crash and the blue screen of death and error codes occurred frequently for an unknown reason.

I purchased Reimage softtware.

After the first scan....it was necessary to run Reimage in safe mode as instructed.

The software identified the damaged files and replaced them.

My computer is functioning perfectly for many months now without any problems.

I will renew the yearly subscription no bother and am glad to have such a programme available.

I would recommend Reimage highly.

Overall rating 
 
4.3
Ease of Use 
 
4.0
Features 
 
3.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Pat May 02, 2014

Fixed Blue Screen of Death Problem

I am a home / small business user.

Our computer had started to crash and the blue screen of death and error codes occurred frequently for an unknown reason.

I purchased Reimage softtware.

After the first scan....it was necessary to run Reimage in safe mode as instructed.

The software identified the damaged files and replaced them.

My computer is functioning perfectly for many months now without any problems.

I will renew the yearly subscription no bother and am glad to have such a programme available.

I would recommend Reimage highly.

Pros
Excellent Job done
Cons
None
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
After I paid and got the license # I ran a scan. Scan complete, "Repair system" . A window opened selling the license again. It said "Expired"! Chatted with support and got a new #. That worked. A week later I ran the scan again... same problem.
During normal surfing it popped up in a new window and said "3 viruses found! Run a scan". and then the hype about the expired license and buy it again.
Having used Paypal, I initiated the resolution process. Waiting for results within 20 days.
Almost as bad as the old PC Doctor malware. Removed with Revo uninstaller.
Overall rating 
 
2.5
Ease of Use 
 
4.0
Features 
 
2.0
Effectiveness 
 
3.0
Support 
 
1.0
Reviewed by TommyD January 08, 2014

A disappointment

After I paid and got the license # I ran a scan. Scan complete, "Repair system" . A window opened selling the license again. It said "Expired"! Chatted with support and got a new #. That worked. A week later I ran the scan again... same problem.
During normal surfing it popped up in a new window and said "3 viruses found! Run a scan". and then the hype about the expired license and buy it again.
Having used Paypal, I initiated the resolution process. Waiting for results within 20 days.
Almost as bad as the old PC Doctor malware. Removed with Revo uninstaller.

Pros
Easy interface
Cons
Acts like malware
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
During fix it removes all updates, When windows reinstalls updates the computer will not reboot. Finally getting the computer repaired I upgraded to 8.1 which fixed the update problem. Will never run again.
Overall rating 
 
3.5
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
1.0
Support 
 
3.0
Reviewed by Paul December 11, 2013

More harm than good

During fix it removes all updates, When windows reinstalls updates the computer will not reboot. Finally getting the computer repaired I upgraded to 8.1 which fixed the update problem. Will never run again.

Pros
none
Cons
computer crashes
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Had to do a system restore in order to get the computer to run again, but the initial problem was still there. A waste of money and trying to deal with the company was a nightmare.
Overall rating 
 
1.5
Ease of Use 
 
3.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Bruce Horlin October 20, 2013

Had to do a system restore in order to get the computer to run again, but the initial problem was still there. A waste of money and trying to deal with the company was a nightmare.

Pros
None
Cons
Did not fix the initial problems
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
I can't say enough about this program. My computer had been infected with something. I was getting script errors every few seconds. I did all the fixes I read about, but none worked. Then windows crashed. I purchased this program after I read it replaced damaged files as mine could not be repaired. I ran the program and left my computer on all night as it after 1 am and I was in a panic.

This program repaired my computer and now it is running like new. I am running IE10 and Windows 7 Home. If you are experiencing the above type problems, then buy it. I am one satisfied customer. I just knew I would have to spend a couple hundred to fix it. Thanks so much for a great product.

Also, I had to email support and the tech took care of my problem right away and was so polite and professional.
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Pat Hayes October 19, 2013

Lex Gal

I can't say enough about this program. My computer had been infected with something. I was getting script errors every few seconds. I did all the fixes I read about, but none worked. Then windows crashed. I purchased this program after I read it replaced damaged files as mine could not be repaired. I ran the program and left my computer on all night as it after 1 am and I was in a panic.

This program repaired my computer and now it is running like new. I am running IE10 and Windows 7 Home. If you are experiencing the above type problems, then buy it. I am one satisfied customer. I just knew I would have to spend a couple hundred to fix it. Thanks so much for a great product.

Also, I had to email support and the tech took care of my problem right away and was so polite and professional.

Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
I went to this site because I was told it was free to try. It is free to try but if you have anything needing fixing which we all do, then you have to pay. If you have more than one computer and want to use it on all of them, then you have to pay more. I got a free trial of AVG and it did all the same things and repaired the problems with my computer.
Overall rating 
 
3.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Sharon Hansen August 19, 2013

Nice if it works but didn't work on my problems with my computer

I went to this site because I was told it was free to try. It is free to try but if you have anything needing fixing which we all do, then you have to pay. If you have more than one computer and want to use it on all of them, then you have to pay more. I got a free trial of AVG and it did all the same things and repaired the problems with my computer.

Pros
Easy to use
Cons
Didn't work for the problems on my computer
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
never ever have I had any problems with this kit. it always produces a great result in repairing my computer. I will always purchase this kit !
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Andy August 08, 2013

this is this best kit ever

never ever have I had any problems with this kit. it always produces a great result in repairing my computer. I will always purchase this kit !

Pros
just click and it's all done for you
Cons
have not found any yet
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
We had a pc that was seriously infected and also had a bad HD. After replacing the HD and imaging system over, we were able to cleanup all. After all that work the only windows 7 feature that was not working(and it is very important) was windows update service.

Not wanting to be beat by this we tried, in vain, for days to repair this. As a Microsoft partner company no help from them was able to resolve the issue. In desperation we tried reImagePlus and to our amazement it fixed all.

MCSE,MCSA

LaPines Computers
Overall rating 
 
4.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
1.0
Reviewed by BillLap August 18, 2012

Not for the novice but works well.

We had a pc that was seriously infected and also had a bad HD. After replacing the HD and imaging system over, we were able to cleanup all. After all that work the only windows 7 feature that was not working(and it is very important) was windows update service.

Not wanting to be beat by this we tried, in vain, for days to repair this. As a Microsoft partner company no help from them was able to resolve the issue. In desperation we tried reImagePlus and to our amazement it fixed all.

MCSE,MCSA

LaPines Computers

Pros
Effectiveness
Cons
Support
Was this review helpful to you? 
I somehow contracted that nasty virus Live Security Platinum and was afraid that I would have to buy another computer. I accidentally got the virus when I went into a job finders site and somehow it was too late to click out of the screen after my computer warned me a a dangerous download. I tried all that I knew and could not uninstall. I even tried pressing the windows box and letter R simutaneously and pressing F8 right before the computer started downloading in the safe mode. Out of desperation (four days later) I tried this download and it has been sheer bliss. No sign of the virus. Please beware of the virus mentioned above. I was almost in tears. Thank u Lord for this program. I even called their tech support and they stated they could remove by remote for approx 90 dollars, but I was able to remove by self for free!!!! This software rocks.
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Kelly Duvalier August 06, 2012

Reimage repair

I somehow contracted that nasty virus Live Security Platinum and was afraid that I would have to buy another computer. I accidentally got the virus when I went into a job finders site and somehow it was too late to click out of the screen after my computer warned me a a dangerous download. I tried all that I knew and could not uninstall. I even tried pressing the windows box and letter R simutaneously and pressing F8 right before the computer started downloading in the safe mode. Out of desperation (four days later) I tried this download and it has been sheer bliss. No sign of the virus. Please beware of the virus mentioned above. I was almost in tears. Thank u Lord for this program. I even called their tech support and they stated they could remove by remote for approx 90 dollars, but I was able to remove by self for free!!!! This software rocks.

Pros
It worked and it was free
Cons
None that I can see
Which kind of user you are/were?
Trial
Was this review helpful to you? 
Reimage recently initiated a policy wherein a browser plug-in called “Babylon” is automatically installed on your computer during the course of downloading the Reimage software. Babylon is a browser plug-in for Internet Explorer, Firefox and Chrome. The toolbar overrides default browser settings, does not provide an option to automatically revert to previous settings, and is infamous for the complicated un-installation process. This behavior qualifies the software as malware in many users’ opinions. After failing to complete an uninstall of Babylon, I contacted Reimage support. It took the tech 57 minutes to uninstall Babylon.

It seems that the Reimage repair program is now a kind of Trojan horse that proliferates the Babylon browser technology. For me, the Babylon browser is markedly substandard, objectionable and very difficult to remove from your system. Prior to purchasing Reimage, I would urge all potential customers to research “Babylon” to understand what they’re in for.
Overall rating 
 
1.5
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
3.0
Reviewed by Larry Schwartz August 04, 2012

Former Reimage Product Champion

Reimage recently initiated a policy wherein a browser plug-in called “Babylon” is automatically installed on your computer during the course of downloading the Reimage software. Babylon is a browser plug-in for Internet Explorer, Firefox and Chrome. The toolbar overrides default browser settings, does not provide an option to automatically revert to previous settings, and is infamous for the complicated un-installation process. This behavior qualifies the software as malware in many users’ opinions. After failing to complete an uninstall of Babylon, I contacted Reimage support. It took the tech 57 minutes to uninstall Babylon.

It seems that the Reimage repair program is now a kind of Trojan horse that proliferates the Babylon browser technology. For me, the Babylon browser is markedly substandard, objectionable and very difficult to remove from your system. Prior to purchasing Reimage, I would urge all potential customers to research “Babylon” to understand what they’re in for.

Pros
Frequently corrects OS problems
Cons
Installs unwanted third-party software on your system
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Great Product, it may take several passes over time but you will get everything fixed and up to date. All the windows installs are done for you and it will dump the ones that won't work and continue to finish. Then the next time you run it it will try the bad install again and get it to fit. It never gives up until it gets it all done, but at your pace. Highly recommend it for a clutz like me.
Overall rating 
 
4.8
Ease of Use 
 
4.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Tom Hamrick June 24, 2012

ReImage

Great Product, it may take several passes over time but you will get everything fixed and up to date. All the windows installs are done for you and it will dump the ones that won't work and continue to finish. Then the next time you run it it will try the bad install again and get it to fit. It never gives up until it gets it all done, but at your pace. Highly recommend it for a clutz like me.

Pros
If you are an average user and Have Win 7, then reimage is great. It works really well.
Cons
Time consuming if you have a slow internet.
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Just bad all around. These people should be arrested for theft based on the inability to get refunded for a product that does NOT work.
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Lisa May 09, 2012

Wish I had found this site sooner

Just bad all around. These people should be arrested for theft based on the inability to get refunded for a product that does NOT work.

Pros
None
Cons
Horrible support. Customer service is a joke
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Stay away!!! They oversell the effectiveness and customer service is pitiful. I would give them zero stars if I could. Beware.
Overall rating 
 
1.5
Ease of Use 
 
2.0
Features 
 
2.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Mike April 03, 2012

Buyer Beware!!

Stay away!!! They oversell the effectiveness and customer service is pitiful. I would give them zero stars if I could. Beware.

Pros
None
Cons
You get to wast your time with customer service
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
The Reimage software DID NOTHING to fix my problem. Now that's not the end of the world right? Just refund my purchase. Whoooops they don't like to do that. Lots of e-mails back and forth, still no refund.
Overall rating 
 
1.3
Ease of Use 
 
2.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Spartucus O'Leary March 30, 2012

Stay away from this scam

The Reimage software DID NOTHING to fix my problem. Now that's not the end of the world right? Just refund my purchase. Whoooops they don't like to do that. Lots of e-mails back and forth, still no refund.

Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
I installed the software because of the advertised ability to detect and repair all Blue Screen Crashes. After going through the pains of installation (including having to remove my Spybot/Search&Destroy Software and disabling my Firewall and Microsoft Security Essentials) I ran a a scan. The result were it did not even find the 11 blue screen crashes I experienced over the past 3 months. They were the allusive Code 41, event 63 crashes.
Previous to installing I had asked Tech support, before I purcrhase this software will it fix this type of crash and was told it should resolve it. But, he added if he doesn't we have unlimited tech support and if that doesn't work, we will give you a refund. I am glad I didn't make the purchase. The final message from Tech support was "I hope you are aware that the crashes you are having are related to drivers and Reimage can't fix that.
My advice to you is that it does many things well, but you can get the same protection and repair from some very excellent free software. Unless you are a novice and want everything in one place don't bother.
Overall rating 
 
3.0
Ease of Use 
 
4.0
Features 
 
4.0
Effectiveness 
 
1.0
Support 
 
3.0
Reviewed by Jake March 11, 2012

Not worth the price and it does not do a good job on repairing System Crashes

I installed the software because of the advertised ability to detect and repair all Blue Screen Crashes. After going through the pains of installation (including having to remove my Spybot/Search&Destroy Software and disabling my Firewall and Microsoft Security Essentials) I ran a a scan. The result were it did not even find the 11 blue screen crashes I experienced over the past 3 months. They were the allusive Code 41, event 63 crashes.
Previous to installing I had asked Tech support, before I purcrhase this software will it fix this type of crash and was told it should resolve it. But, he added if he doesn't we have unlimited tech support and if that doesn't work, we will give you a refund. I am glad I didn't make the purchase. The final message from Tech support was "I hope you are aware that the crashes you are having are related to drivers and Reimage can't fix that.
My advice to you is that it does many things well, but you can get the same protection and repair from some very excellent free software. Unless you are a novice and want everything in one place don't bother.

Pros
multiple features
Cons
Does not repair Blue Screen Crashes as advertised.
Which kind of user you are/were?
Trial
Was this review helpful to you? 
I agree with the "Horrible Tech Support" comment. Dont waste your time or money. I have spent 5 weeks trying to set an appointment with these guys. I work from 7 am to 6 pm. They suggested an appointment at midnight! Some people may be up at that hour but not me!!! I will get a refund and seek proffessional help.
Overall rating 
 
1.8
Ease of Use 
 
3.0
Features 
 
2.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Bill February 14, 2012

I agree with the "Horrible Tech Support" comment. Dont waste your time or money. I have spent 5 weeks trying to set an appointment with these guys. I work from 7 am to 6 pm. They suggested an appointment at midnight! Some people may be up at that hour but not me!!! I will get a refund and seek proffessional help.

Pros
Nice Website
Cons
Computer runs 10x slower
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Reimage did a fair job of replacing some missing files, but after about a week I started having other problems, like not being able to load and run an Active X. Then I started getting error messages that my CPU usuage was extremely high. When I contacted Tech Support they wanted to remotely hook up to my computer and check it out. Fine I said, but it took almost 2 weeks for them to schedule a time, then tech was foreign and was late calling in. He didn't seem to know what I was talking about. He did fix one thing by changing the configuration of IE. From there it went downhill and I finally disconnected. Not one word back from them asking if I was satified or not. I don't recommend this to anyone.
Overall rating 
 
2.0
Ease of Use 
 
3.0
Features 
 
2.0
Effectiveness 
 
2.0
Support 
 
1.0
Reviewed by Patricia Ely February 09, 2012

Warning, horrible tech support

Reimage did a fair job of replacing some missing files, but after about a week I started having other problems, like not being able to load and run an Active X. Then I started getting error messages that my CPU usuage was extremely high. When I contacted Tech Support they wanted to remotely hook up to my computer and check it out. Fine I said, but it took almost 2 weeks for them to schedule a time, then tech was foreign and was late calling in. He didn't seem to know what I was talking about. He did fix one thing by changing the configuration of IE. From there it went downhill and I finally disconnected. Not one word back from them asking if I was satified or not. I don't recommend this to anyone.

Pros
Easy to install and use
Cons
Horrible tech support
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
after running this program i ran a full scan with mcafee because while it was downloading new files it was downloading viruses and trojans that my mcafee picked up on , when i rebooted it installed the same viruses and trojans , make sure you run a full scan after it has finished doing what it does
Overall rating 
 
3.8
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
4.0
Support 
 
3.0
Reviewed by dave November 07, 2011

virus/trojans

after running this program i ran a full scan with mcafee because while it was downloading new files it was downloading viruses and trojans that my mcafee picked up on , when i rebooted it installed the same viruses and trojans , make sure you run a full scan after it has finished doing what it does

Was this review helpful to you? 
my windows 7 was completly messed up, corrupted files user account corrupted , things not working or never working.
I tried first with hp tech support but they were useless trying to sell me a new computer or telling me to go back to vista
or reload win7 disk. Then they told me to contact my local tech to fix it. I tried Reimage. They helped me after I ran the program and worked for hrs remotly to to fix this messed up computer. They are wonderful and really care about your computer. My computer workes better now than when it was new. I cannot believe that everything is working so good and I am completly thrilled with the Reimage program. I recommend it highly and will always use it.
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Tricia October 03, 2011

fantastic product

my windows 7 was completly messed up, corrupted files user account corrupted , things not working or never working.
I tried first with hp tech support but they were useless trying to sell me a new computer or telling me to go back to vista
or reload win7 disk. Then they told me to contact my local tech to fix it. I tried Reimage. They helped me after I ran the program and worked for hrs remotly to to fix this messed up computer. They are wonderful and really care about your computer. My computer workes better now than when it was new. I cannot believe that everything is working so good and I am completly thrilled with the Reimage program. I recommend it highly and will always use it.

Pros
fixes windows operating system
Cons
none
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Not only did it NOT work. They gave me the runaround on a refund, then stopped replying any more. I guess I'll never see my refund. Please research before using. I wish I had.
Overall rating 
 
2.8
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
1.0
Support 
 
1.0
Reviewed by Randy Hardy September 06, 2011

Reimage is a waste of time

Not only did it NOT work. They gave me the runaround on a refund, then stopped replying any more. I guess I'll never see my refund. Please research before using. I wish I had.

Pros
Easy to use
Cons
It fixed nothing
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
It certainly put my PC back in tip-top shape after being plagued with the infamous blue screen of increasing frequency. Some things to consider. 1) I noticed that after I used it to repair damaged/incomplete files and download missing files, that Windows XP suddenly had a bunch of updates, upwards of 50. So not sure whether Windows is using older files it considers to be current or if Reimage doesn't really have the most up-to-date repository of files. 2) The report could be more useful by providing an indication of whether a file was missing or replaced, plus a date/time stamp from the file on the PC and from the replacement file. 3) It is not known whether the check for malware and all that stuff is using up-to-date information or a canned set of information that is not kept current. Because of that, I still use McAfee (have some issues with this too but that's another story) and Registry Medic. Regardless, this is a better product than any of the other so called PC Fix-it type products that I have used in the past.
Overall rating 
 
4.5
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
4.0
Support 
 
4.0
Reviewed by Roger September 05, 2011

First Impressions

It certainly put my PC back in tip-top shape after being plagued with the infamous blue screen of increasing frequency. Some things to consider. 1) I noticed that after I used it to repair damaged/incomplete files and download missing files, that Windows XP suddenly had a bunch of updates, upwards of 50. So not sure whether Windows is using older files it considers to be current or if Reimage doesn't really have the most up-to-date repository of files. 2) The report could be more useful by providing an indication of whether a file was missing or replaced, plus a date/time stamp from the file on the PC and from the replacement file. 3) It is not known whether the check for malware and all that stuff is using up-to-date information or a canned set of information that is not kept current. Because of that, I still use McAfee (have some issues with this too but that's another story) and Registry Medic. Regardless, this is a better product than any of the other so called PC Fix-it type products that I have used in the past.

Cons
A bit over-priced, but not by much.
Which kind of user you are/were?
Paid Customer
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Been using for a couple of years. Does a great job. The license use to allow limited uses. Now the repair can be run unlimited uses for up to 1 year.
Overall rating 
 
4.5
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
4.0
Support 
 
4.0
Reviewed by David Zannino July 26, 2011

Comptroller

Been using for a couple of years. Does a great job. The license use to allow limited uses. Now the repair can be run unlimited uses for up to 1 year.

Pros
Seems to work great
Which kind of user you are/were?
Paid Customer
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have been using reimage for about 3 months, it does great job.
Overall rating 
 
4.8
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
4.0
Reviewed by Atwood K L July 19, 2011

Best registry cleaner

have been using reimage for about 3 months, it does great job.

Which kind of user you are/were?
Paid Customer
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Have yet to get a confirmation on my order. Can you please advise. Thank you, Thomas Kessler
Overall rating 
 
5.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
5.0
Reviewed by Thomas Kessler February 13, 2011

Have yet to get a confirmation on my order. Can you please advise. Thank you, Thomas Kessler

Which kind of user you are/were?
Paid Customer
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