CAUTION-- one sep forward-ten steps backwards!
Download froze my computer until I would call their 877 phone number to active the account. When I followed their instructions I became completely locked out of my own computer. Their solution was for me to buy the $299.99 service instead of just the $39.99 driver service. After hours of going round and round with them I am now going to take my PC to the local computer guys who cost more than $39.99 but way less than $300 and they get-it done! Should have started there! Wish me luck that I don't end up losing everything that was on my computer