Driver Detective Review

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4.8
 
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Driver Detective Review

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Does Driver Detective really work for you? Is it safe to use? Read my review now.

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Overview

Company
PC Drivers Headquarters, Inc
Operating Systems Supported
  • Windows XP
  • Windows Vista
  • Win7
  • Win8
  • Win10
Price
$29.95 (1 year), or $39.9 (3 years).
MoneyBack Policy
60 days

Main Features

Fix device related issues fast; Machine intelligence; Driver database and publising; Effective scan technology; Driver backup; Easy migrator...
Technical Support Options
  • Email/Support Ticket
  • Knowledgebase/FAQs
  • User Guide

Free Trial Available

Trial Limitations
Only for scanning, a registered version is required to full function.

Driver Detective Review:

Driver Detective software is designed to quickly locate the most current drivers specific to your computer system through its ultra-fast driver scanning and extensive driver database.

Although this driver updater can work with any computer, users who haven’t kept up with the latest driver updates—or who had to reinstall their computer recently—will find it the most useful. This software contains an online database of 27 million drivers it can use to find the right drivers for your computer.

Although 27 million drivers sounds like an inflated number, Driver Detective has been in business for over 10 years, and so they know about practically every version of every driver. They also know from their long experience which drivers say they’re compatible with particular hardware—and which are really compatible, so you’re much less likely to get stuck with a bad driver which will cause bugs or prevent your computer from booting.

Don’t waste your time manually searching page after page on the Internet for the latest drivers. Let DriverDetective automatically help you speed up your computer and reduce bugs.

Key Features:
Recommends drivers for custom motherboards;
Access to 27+ million device associated drivers;
Improved user interface for faster updating;
Extensive Knowledge Base;
Integrated customer support tools

Click here for the BEST PRICE we've found for Driver Detective

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Editor review

(Updated: August 17, 2013)
Overall rating 
 
4.8

Driver Detective certainly has an exceptional knack when it comes to finding out details about your operating system and hardware. With over 27 million associated driver files, chances of your drivers not being found are slim. While this driver update program does what it promises at a reasonable price, the unfortunate truth is that it does not recognize anything before Windows XP. While most users have probably upgraded to at least Windows XP, it is one of the few flaws it has.

User reviews

2 reviews

Overall rating 
 
1.0
Ease of Use 
 
1.0  (2)
Features 
 
1.0  (2)
Effectiveness 
 
1.0  (2)
Support 
 
1.0  (2)
Ratings (the higher the better)
Ease of Use
Is this software easy to install and use?
Features
Are the features enough for you?
Effectiveness
Does this software help?
Support
How is their technical support?
Additional Info
Comments
Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

CAUTION-- one sep forward-ten steps backwards!

Download froze my computer until I would call their 877 phone number to active the account. When I followed their instructions I became completely locked out of my own computer. Their solution was for me to buy the $299.99 service instead of just the $39.99 driver service. After hours of going round and round with them I am now going to take my PC to the local computer guys who cost more than $39.99 but way less than $300 and they get-it done! Should have started there! Wish me luck that I don't end up losing everything that was on my computer

Pros
none
Cons
froze my computer then asked for more money
Which kind of user you are/were?
Paid Customer
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Overall rating 
 
1.0
Ease of Use 
 
1.0
Features 
 
1.0
Effectiveness 
 
1.0
Support 
 
1.0

Too much high pressure salemanship, I found that I was adrift in complexity, passed from one agent to another, then back to the first agent, during difficulties with download. DD downloaded and installed drivers I did not need but failed to download the single driver that I was seeking.
End result, a computer that refused to boot-up after a restart from cold. After all other efforts had failed, I had to use my computer manufacturer's system recovery process from their recovery disk set, the recovery process ended with a full system restore from my external back-up hard drive using a restore point just previous to the DD downloads and installation. Hence all downloaded software from DD was cleaned out of the system; which has responded by booting-up faultlessly ever since!. To add insult to injury DD appears to be steadfastly refusing to honor their publisized warranty of 'your money back if you are not satisfied with our service'.

Pros
None that were apparent to me
Cons
DD downloads crashed my PC, caused boot failure.
Which kind of user you are/were?
Paid Customer
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