Reimage PC Repair Review - Pros & Cons, 125+ Real User Reviews

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9 reviews with 4 stars

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Ratings (the higher the better)
Ease of Use
Is this software easy to install and use?
Features
Are the features enough for you?
Effectiveness
Does this software help?
Support
How is their technical support?
Additional Info
Comments
9 results - showing 1 - 9  
 
Ordering 
 
Overall rating 
 
4.3
Ease of Use 
 
4.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
3.0

Reimage saved my PC

My computer was so screwed up it would barely connect to the internet, then freeze. I read about Reimage and gave it a try. Even with a bad connection it saved the CPU from the trash bin. It took several hours, but the result was well worth it. My PC ran as fast or faster than when new. After two years of running well I had the same issues again and purchased another one year of reimage service. Presto, all repairs completed online in a few hours, and now windows system again works like new.
I would recommend to any family member or friend. No scam here, Reimage has twice rectified any and all issues with my PC.

Pros
Cleaned up all of my system woes, runs like it was new.
Cons
None so far, other than the clean up took a few hours longer than stated. Maybe there was a lot of repair, runs like new ro better now
Which kind of user you are/were?
Paid Customer
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Overall rating 
 
4.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
1.0

Worked wonders on XP and Windows 7 but beware of support

This has solved many problems over the years, I have used it on a couple of generations of computers and Windows, and have come to depend upon it. However, one time, when it stopped in mid stride, I contacted support. Ended up speaking from someone in India or Bangladesh. Came on to my computer and called up a log of all errors that had occurred over the past couple of years, all of which had been corrected in the past. Told me that he could "correct" them for a fee in excess of $100. I terminated the call and restarted the program in safe-mode. It ran fine and corrected any problems that had existed. I just bought a new Windows 10 computer and decided to check reviews before installing Re Image and was amazed to see all the negative review. I would say that the program is a world beater but stay away from Tech Support. I note that MalWare picks out anything to do with Re Image as bad stuff. I don't know why,

Pros
Terrific Program to keep computer running as it should.
Cons
Support routes you to a scam
Which kind of user you are/were?
Paid Customer
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Overall rating 
 
4.3
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
4.0
Support 
 
4.0

I found the service via Google. After reading reviews I deducted it's not a spam. I paid for one year license. The license key was sent to me via email however I did not immediately see where to type it. I called the Support number and spent 30 minutes listening to the support person explaining why my laptop was not working efficiently and she explained in a long way that an upgrade to the 5-Year license is beneficial. This was the only disappointing bit as it felt like a hard sell. The lady was insistent on making me understand that I need the upgrade. I turned out I did not need to talk to the support at all. Putting in the licence key fixed my laptop issue automatically. I may have other issues later on and I wanted to have the option to decide on an upgrade at a reasonable time later.

Pros
Fast, reasonably priced
Cons
Hard sell
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
4.0
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
4.0
Support 
 
3.0

Reimage Problem

Reimage may be good for most things. However, it does nothing to correct u bad User File Problem. Talked ot a Rep on line and they said they did not see my purchase, even though it is on My Charge Card??

Then I was told I would have to pay a sepatate fee to use the online service!! That certainly got my attention!
If the program could fix this User File problem it would be good. The fixing of the Stack is a good feature however

That stll leaves me unhappy with there service to help my problem.

Pros
Does a good job of scaning the system.
Cons
It does nothing for User Files problem!
Which kind of user you are/were?
Paid Customer
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Overall rating 
 
3.8
Ease of Use 
 
5.0
Features 
 
4.0
Effectiveness 
 
4.0
Support 
 
2.0

don't buy it

I paid 199.00 for a lifetime antivirus. They say a third party was responsible but they are out of bussiness now. so my lifetime antivirus is no longer active w/o paying a yearly fee. That is " bull "They take no responsibilty for their software. Thay should be responsible when a vendor of their is selling their product and never mentions any third party.I was always led to believe they were the providers. How deceptive is that!!!!!

Pros
works well enough
Cons
no one in control of their cust. satisfaction
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Overall rating 
 
4.3
Ease of Use 
 
4.0
Features 
 
3.0
Effectiveness 
 
5.0
Support 
 
5.0

Fixed Blue Screen of Death Problem

I am a home / small business user.

Our computer had started to crash and the blue screen of death and error codes occurred frequently for an unknown reason.

I purchased Reimage softtware.

After the first scan....it was necessary to run Reimage in safe mode as instructed.

The software identified the damaged files and replaced them.

My computer is functioning perfectly for many months now without any problems.

I will renew the yearly subscription no bother and am glad to have such a programme available.

I would recommend Reimage highly.

Pros
Excellent Job done
Cons
None
Which kind of user you are/were?
Paid Customer
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Overall rating 
 
3.5
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
1.0
Support 
 
3.0

More harm than good

During fix it removes all updates, When windows reinstalls updates the computer will not reboot. Finally getting the computer repaired I upgraded to 8.1 which fixed the update problem. Will never run again.

Pros
none
Cons
computer crashes
Which kind of user you are/were?
Paid Customer
Was this review helpful to you? 
Overall rating 
 
4.0
Ease of Use 
 
5.0
Features 
 
5.0
Effectiveness 
 
5.0
Support 
 
1.0

Not for the novice but works well.

We had a pc that was seriously infected and also had a bad HD. After replacing the HD and imaging system over, we were able to cleanup all. After all that work the only windows 7 feature that was not working(and it is very important) was windows update service.

Not wanting to be beat by this we tried, in vain, for days to repair this. As a Microsoft partner company no help from them was able to resolve the issue. In desperation we tried reImagePlus and to our amazement it fixed all.

MCSE,MCSA

LaPines Computers

Pros
Effectiveness
Cons
Support
Was this review helpful to you? 
Overall rating 
 
3.8
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
4.0
Support 
 
3.0

virus/trojans

after running this program i ran a full scan with mcafee because while it was downloading new files it was downloading viruses and trojans that my mcafee picked up on , when i rebooted it installed the same viruses and trojans , make sure you run a full scan after it has finished doing what it does

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9 results - showing 1 - 9