Review Detail

Overall rating 
 
1.8
Ease of Use 
 
2.0
Features 
 
3.0
Effectiveness 
 
1.0
Support 
 
1.0

Waste of a Day

Scan carried out OK . Paid for "One time Licence Key" £19.95 . Started repair and got to 77.5% and froze , left it for 1 hour ,still did not move . Deleted every thing & started again. This time it got to 86.2% and froze again . Left it another hour and still no action . Tried numerous times to ring help line & every time after about 10 minutes got cut off without speaking to a human . Restored my computer to previous setting & sought a refund . Not had any luck with that so far but I will keep trying.

Pros
Promise a good service
Cons
Does not deliver
Which kind of user you are/were?
Paid Customer
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