Review Detail

Overall rating 
 
3.0
Ease of Use 
 
5.0
Features 
 
3.0
Effectiveness 
 
3.0
Support 
 
1.0

don't bet on it

Found this while searching for fixes for a specific issue, which this did not resolve. However, the registry seems intact. Full run fix took 8 hours, far greater than the 1 hour on their popup window. While rounding back, since this did not resolve the original purchase intent, with customer service, I'm now told they must remotely access the machine.

Pros
automated
Cons
support means remote access
Which kind of user you are/were?
Paid Customer
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